Data Ownership & Security

100% Data & Content Ownership with Safe Retention and Rapid Purge

On Snatr, you retain 100% legal and operational ownership over your curriculum and student records: export your entire student database, grades, and logs anytime in standard formats, enjoy a 60-day safe data retention period following trial expiration or cancellation to protect your labor, and request a comprehensive data purge executed within 1 business day upon request. We never sell or monetize student data.

  • 100% data ownership for educators and institutions over courses, student rosters, and records.
  • Comprehensive, instant export in standard Excel and CSV formats at any time.
  • 60-day safe retention buffer post-cancellation or trial end to preserve your setup.
  • Complete data purge executed within 24 hours (1 business day) upon explicit deletion request.
  • Strict privacy protection: zero student data resale, advertising use, or third-party sharing.
  • Zero vendor lock-in with total mobility.

How Snatr ensures total sovereignty over your educational data

  1. 1

    Encrypted & Isolated Tenant Storage

    Every educator operates in a secure, isolated tenant partition with industry-leading encryption and scheduled backups.

  2. 2

    Export All Rosters & Records On Demand

    Download comprehensive Excel spreadsheets of your students, attendance ledgers, quiz scores, and payment histories whenever you wish.

  3. 3

    60-Day Safe Data Retention Buffer

    If you pause your subscription between semesters, your setup and assets remain safely preserved for 60 days to resume without data loss.

  4. 4

    Complete Purge Upon Written Request

    If you decide to permanently delete your platform, all tenant databases and media are purged within 1 business day.

Our Core Principles: Educator Data Sovereignty

Empowering teachers with complete operational independence:

Key Points and Requirements

  • Your Content is Exclusively Yours: Videos, exams, question banks, and notes remain your intellectual property with no platform claim.
  • Student Privacy is Sacrosanct: Contact numbers and parent emails are never exposed or leveraged for cross-selling.
  • Zero Vendor Lock-in: You have complete freedom to export your database and migrate elsewhere without artificial restrictions.
  • Hardened Security: Cloud infrastructure reinforced by SSL encryption and resilient failover architecture.

Safe Retention Buffer vs. 24-Hour Complete Purge

Transparent policies defined in our legal and privacy commitments:

60-Day Safe Retention: We understand academic seasonality and holiday breaks. If your subscription lapses, we safeguard all student records and course structures for 60 days so you can reactivate without starting from scratch.

Detailed Overview

Complete 24-Hour Purge: Upon an explicit account deletion request, an automated permanent purge cleans all tenant databases and media assets within 1 business day, excluding financial records required by Egyptian law.

Data Policies: Shared Marketplaces vs. Snatr

Policy StandardShared Course MarketplacesIndependent Snatr Platform
Student Data OwnershipOwned by marketplace for cross-marketing100% owned by the educator alone
Bulk Database ExportBlocked or heavily restrictedInstant one-click Excel & CSV exports
Post-Cancellation BufferImmediate deletion to force renewals60-day safe retention buffer
Data Purge ExecutionOpaque, unverified deletion termsTotal purge executed within 24 hours on demand

Operational Boundaries & Privacy Standards

  • Data export capabilities are included across all Snatr subscription tiers without surcharge.
  • The 60-day safe retention period initiates the day following trial or subscription expiration.
  • Permanent data purge requests are irreversible once executed to guarantee strict privacy compliance.

Frequently Asked Questions about Data Ownership

Does Snatr use my students' phone numbers for marketing?

Never. Your students' and parents' contact records are your private property. Snatr never uses or shares your student data with any third party.

Will my courses be deleted if I pause my subscription over the summer?

No. Snatr holds your entire platform setup safely for 60 days after subscription expiration, allowing you to reactivate for the new school year seamlessly.

Can I export all student grades and attendance to Excel?

Yes. You can export student rosters, exam gradebooks, attendance logs, and financial records to standard Excel files with a single click at any time.

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