Changelog & Updates

Snatr Product Updates: Latest Capabilities & Platform Enhancements

We continuously evolve Snatr to provide the most reliable, comprehensive all-in-one learning management platform for teachers and centers in Egypt: explore our latest major releases, including the independent branded mobile app, AI exam generation and question bank, multi-teacher center accounts, automated WhatsApp/SMS alerts, Excel bulk import, and advanced DRM video protection.

  • Release of the independent branded mobile app (Android APK download, iOS app, store publishing on demand).
  • Launch of the AI Exam Suite: automated question generation from PDF/video, question bank, and student tutor.
  • Center management upgrades: multi-teacher revenue splitting and center financial expense ledgers.
  • Automated WhatsApp and SMS notification triggers for attendance, grades, and installment reminders.
  • New bulk student import and export engine supporting standard Excel and CSV formats.
  • Full sales suite: abandoned cart recovery, course bundling, upsells, and flexible installments.
  • Continuous DRM video protection and streaming server performance optimizations.

How updates are rolled out to your platform

  1. 1

    Automatic Zero-Downtime Delivery

    All core enhancements, performance patches, and security updates are applied automatically to your platform with zero downtime.

  2. 2

    Explore New Tools in Dashboard

    New sections (such as AI Question Banking, Excel Import, and Cart Recovery) appear immediately inside your teacher control panel.

  3. 3

    Upgrade Tier for Exclusive Capabilities

    Exclusive capabilities such as branded mobile apps, AI exam tools, live streaming, and custom domains are unlocked on Pro and Custom tiers.

  4. 4

    Direct Input into Product Roadmap

    We collect feedback daily from educators and physical center directors, prioritizing roadmap releases based on real educational needs.

Major Features Recently Released

A summary of recent high-impact capabilities deployed to Snatr:

Key Points and Requirements

  • Independent Branded Mobile App: Educators on Pro and Custom plans can offer students a dedicated mobile application (Android APK and iOS app with optional app store publishing).
  • AI Exam Suite & Question Banking: Instant generation of MCQ, true/false, and essay questions from study booklets and lesson recordings, with reusable categorization and an AI student tutor.
  • Multi-Teacher Center Management: Host multiple instructors under one center brand with independent permission scopes, revenue split calculations, and center bookkeeping.
  • Automated WhatsApp & SMS Alerts: Immediate notification delivery to parents and students triggered by absence, lateness, exam results, and renewal dates.
  • Excel/CSV Batch Operations: Enroll hundreds of students and generate QR attendance cards in seconds, alongside one-click exports of all academic gradebooks.
  • Sales Recovery & Marketing Engine: Recapture incomplete checkouts with cart recovery, offer course bundles, and enable student installments.

Performance, Speed & Security Enhancements

Continuous infrastructure upgrades powering your platform:

DRM Player Optimization: Enhanced decryption and streaming playback algorithms, reducing initial video buffering times by 35% on mobile data connections across Egypt.

Detailed Overview

Technical Support SLA Commitment: Round-the-clock 24/7 human technical support with an average issue resolution time of under 15 minutes via WhatsApp and email.

What's in Development on our Roadmap?

Upcoming capabilities undergoing testing and refinement:

Key Points and Requirements

  • Expanding our library to more than 30 modern theme designs tailored to specific academic disciplines.
  • Interactive live classroom additions, including real-time audience polling and low-latency screen collaboration.
  • Further fine-tuning of AI question generators to support specialized international and STEM curricula with higher precision.

Update Policy & Release Standards

  • All platform updates, patches, and security maintenance are included free for all active subscribers.
  • Tier-exclusive features (such as branded mobile apps, AI tools, and live classes) follow the subscribed plan entitlements.
  • Release dates and functional changelogs are published and maintained directly through this portal.

Frequently Asked Questions about Updates

Do I have to pay extra fees for platform updates?

No. All core updates, software maintenance, and feature enhancements are fully included in your monthly subscription without maintenance surcharges.

Does my website go offline during updates?

No. Snatr operates modern zero-downtime cloud deployments; your website, student portals, and video playback remain accessible 24/7.

How can I suggest a new feature for Snatr?

You can submit suggestions directly to our 24/7 support team on WhatsApp, which are reviewed and prioritized in our weekly product roadmap meetings.

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